Last Updated: [Insert Date]

At Home Decor Shop (“we,” “us,” or “our”), we are committed to protecting your privacy while providing you with a delightful shopping experience for our handcrafted home decor items and heartfelt gifts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website householditemus.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we gather include:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number (optional for shipping updates).
  • Browsing Information: We collect data about your interaction with our website, including pages visited, products viewed, and items added to your cart.
  • Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.
  • Communication Data: When you contact our customer service at [email protected], we keep records of those communications.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for our decorative pieces, candles, greeting cards, and stuffed animals
  • Provide customer support and respond to your inquiries
  • Improve our website and product offerings based on customer preferences
  • Send you transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance the security of our website
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist in operating our website (payment processors like PayPal, shipping carriers, IT services) under strict confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights, such as responding to subpoenas or legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

For international orders, your shipping information will be shared with customs authorities as required by law.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • All transactions are processed through our secure payment gateway with 128-bit SSL encryption
  • We never store your full payment details on our servers
  • Regular security audits of our systems
  • Limited access to personal data to authorized personnel only

While we strive to protect your information, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any data breaches as required by law.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications (though we may still send transactional emails)
  • Restriction: Request limitation on how we use your data

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Allow us to show relevant product recommendations

You can control cookies through your browser settings, but disabling essential cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described in this policy.

7. International Data Transfers

As a global retailer (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. We encourage you to review this policy occasionally.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Home Decor Shop
3445 Nuzum Court
Williamsville, US 14221
Email: [email protected]